Privacy Policy

1. Basic Information on Privacy Policy

The privacy policy pertains to Vela Stina d.o.o. (“us”, “our”, “we”, “Vela Stina”, “Vela Stina Campaign”, “campaign place”, “camp”)
The privacy policy informs you of our policies regarding the collection, use and disclosure of personal data, which is collected from you or about you on when you use our website vela-stina.com, from written or verbal communication with you, and during your visit to our camping place.
Every visitor to our campaign place and to our digital spaces is very important to us. Our priority is to offer you the best experience both on our digital spaces, as well as personally, when you stay at our camp Vela Stina in Roč. We respect your privacy, and we take all available steps to ensure your privacy is protected, by ensuring that the collection and storage of information is carried out in line with the General Data Protection Regulation (GDPR).
While using our Service, you may provide us with certain “Personally identifiable information” (or “personal data”). “Personally identifiable information” means all information collected and stored in the form which facilitates your personal identification, either directly (e.g. by name) or indirectly (e.g. your browser information). Please familiarise yourself with our Privacy Policy before submitting any personal data. “Personally identifiable information” may include one or more:
• Contact Data
• Log Data
• Cookies

2. Contact Data

Contact data you may provide us with either through this website or by contacting us directly over email, telephone, social media or any other service providing direct contact, may include one or more of the following:
• First Name
• Last Name
• Email
• Social Media Username
• Telephone Number
• Address
• Data you may include in your communication with us, and which you wish to keep confidential (in this case, please specify this data in writing)
As part of providing our services during your stay at Vela Stina camp, we may be obliged by Croatian law to collect additional personal data not covered in this list, such as data appearing on legal documents.
Contacting Vela Stina d.o.o either through this website or by contacting us directly over email, telephone, social media and any other service providing direct contact, you simultaneously provide your explicit consent for being contacted by Vela Stina d.o.o for the purpose of offering our products and services, and you acknowledge that you have been acquainted with the content of our Privacy Policy.
If you do not desire to provide us with the consent, you are required to inform us in writing, either by letter or email (to be found at the end of this Privacy Policy). You may also revoke your consent at any time with an explicit statement in writing, either by letter or email, in which case, we may use your data only in order to comply with any legal obligations we have according to Croatian law.

3. Log Data

Log Data is any information that your browser sends whenever you visit our website. Log Data is collected temporarily as part of normal internet technology that enables it to function correctly. Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

4. Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

5. Content of the privacy policy

Vela Stina d.o.o. collects only personal data which has been submitted voluntarily, or as part of the normal operation inherent of the technology used.
Vela Stina d.o.o uses the data only for purposes stated in our Privacy Policy.
By contacting Vela Stina d.o.o., you guarantee that all your enclosed information is accurate and that you are in complete consent with the provisions of our Privacy Policy and the terms stated therein.
Vela Stina d.o.o. does not sell your personal data or share it with other parties without your explicit consent, unless this is required to comply with Croatian law.
Vela Stina d.o.o. will ensure your personal data is protected, however, due to the inherent nature of some forms of communication an absolute safety cannot be guaranteed; technology can be subjected to malicious attacks or have errors, therefore, you acknowledge you are aware of the risk when sending any personal data and you are sending the personal data at your own risk. Vela Stina d.o.o. will not be held responsible for an accidental error, error due to force majeure or any other objective circumstances which might cause an accidental breach of the protection of your data. If such a situation occurs, Vela Stina d.o.o. commits to promptly resolving the situation.

6. Data Purpose

Personal data collected either through this website or by contacting us directly over email, telephone, social media and any other service providing direct contact, is used for following purposes only:
• Replying to your request for information;
• Booking or reservations;
• Registering you as our guest;
• Improving your experience during your stay;

• Sending you information after your stay;
• Using your feedback for improving our services;
• Statistical analysis and other internal purposes;
• Complying with any and all requests demanded by Croatian laws
By providing your personal data you are acknowledging your consent for your personal data to be used for the abovementioned purposes. If you do not desire to provide us with the consent you are required to inform us in writing, either by letter or email. You may also revoke your consent at any time with an explicit statement in writing, either by letter or email, in which case, we may use your data only in order to comply with any legal obligations we have according to Croatian law.
We do not collect personal data from minors (persons under 18); as responsible parents or guardians, please endure the personal data submitted does not include any personal data for minors.

7. Duration of privacy policy

Once you have submitted your data either through this website or by contacting us directly over email, telephone, social media and any other service providing direct contact, you have given your consent to us to contact you. The personal data collected through your interaction with us will be kept to the extent required by Croatian law.
You may revoke your consent at any time with an explicit statement in writing, either by letter or email, in which case, we will use your data only to comply with any legal obligations we have according to Croatian law.

8. Changes to Privacy Policy

We may update our Privacy Policy to comply with regulatory changes. Any changes will come into effect when being published on the web page vela-stina.com. Any changes to the Privacy Policy will apply retroactively as if they existed prior to your contact with Vela Stina d.o.o.

In order to keep informed to any changes, you are advised to review this Privacy Policy periodically for any changes.

9. Embedded content from other websites

Content on website vela-stina.com may include embedded content (e.g. videos, images, maps, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect personal data such as log data, use cookies, embed additional third-party tracking, or monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to their service.
Vela Stina d.o.o is not responsible for personal data shared with such third-party services through embedded content, and cannot be held responsible for any consequences thereof.

10. Confidentiality, Consent and Control

Vela Stina d.o.o. will keep your personal data confidential, with the exception of any requirements needed in order to comply with Croatian law. By contacting Vela Stina d.o.o. you are acknowledging that you are authorized to dispose with provided information, guarantee that information you provided is accurate, and agree that your data is used for purposes stated in Section 6. Data Purpose, and collected in line with Croatian law. You are fully in control of your personal data and may review it or revoke it at any time through written communication, at which point we will review or remove your personal data to the extent needed to comply with Croatian law.

If you have any questions about this Privacy Policy, please
contact us at contact@vela-stina.com.

If you want to review or remove your personal data, please contact us in writing:

Vela Stina d.o.o

Privacy officer: Sandra Slavic

Stanica Roč 9

52 425 Roč

or at contact@vela-stina.com.

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